Spree Designs

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FAQs

FAQs

Frequently Asked Questions.

Explore answers to frequently asked questions about our floral designs, custom creations, deliveries, and the care behind every Spree arrangement.

Yes. Place your order before 5:00 PM IST and we will deliver it the same day.

Deliveries within Cuffe Parade to Andheri are complimentary. Deliveries beyond this zone may include a distance-based charge which will be indicated in the Cart Checkout.

Each flower has a different natural shelf life, and longevity also depends on care. These flowers usually last from 2 to 5 days depending on the care. Since flowers are perishable, we are unable to guarantee how long they will last. Please refer to our flower care guide.

Yes. You are welcome to get in touch with us to create a customized arrangement tailored to your preferences. Furthermore, we can also help you plan personalized gifts for any occasion in addition to the flowers.

Yes, we are located in Lower Parel, Mumbai.

We recommend placing your order at least 24 hours in advance to ensure availability of specific flowers and designs.

Our studio operates   from 7:00 AM to 7:00 PM.

Yes, we deliver on Sundays and public holidays.

Cancellations are accepted within 24 hours of placing your order (not applicable for same-day deliveries).

To request a cancellation, email us at order@spreefloraldesign.com using the same email ID used to place the order and include your order number.

Email order@spreefloraldesign.com at least 24 hours before the scheduled delivery.

We will attempt to contact the recipient without spoiling the surprise. If unreachable, the arrangement may be left with a neighbour or building security.

Refunds are offered only when an order cannot be fulfilled as promised due to the perishable nature of flowers. Refer to our Returns and Refund Policy for details.

Many arrangements include vases. Product details will specify this. If not included, a vase can be added through the ‘Make it Special section’ on the website.

Yes. We handle bulk gifting, client hampers, and festive requirements with advance notice.

Yes, we design exclusive arrangements for occasions like Diwali, Ganesh Chaturthi, and Raksha Bandhan and many more.

Yes. We offer décor services for launches, weddings, and other celebrations, fully customised to your theme.

Yes. We offer creative floral styling for editorial shoots and brand projects.

Yes. For hospitals and hotels, please confirm entry permissions. For offices, deliveries are usually made at reception or security.

Yes. We source premium varieties on request.

You may contact our support line on +91 96191 85961 within 24 hours of the delivery. We will take the necessary steps to ensure complete satisfaction.